Andrea Du Rand
Live for design
Optimise work processes to enhance user experiences and deliver products that are easy to use and are enjoyable
Getting Plumbers everything they need
Role
UX Designer
Duration
3.5 months
Tools
ADOBE XD, Invision, Miro
About the Brand
Cobra was established in 1951, opening a factory in Krugersdorp, South Africa, that manufactured taps and plumbing fittings for the local market. The company was founded on the premise that business success would only follow the production and supply of consistently superior products and so the first cornerstone of its success Cobra’s uncompromising commitment to quality was established.
What they Want to achive
- Cobra want to be the plumbers first choice / number one brand in the market
- Cobra Assist platform will help train plumbers on how to install Cobra products as well as get them certified
- Win back the plumbers trust, which will result in future support and brand ambassadors
- Launch Cobra Assist nationally – to create a model that will be a profit-generating asset to LIXIL and to customers who partner them.
What we created
I designed an app that would help plumbers track their training progress. Once plumbers are certified then they will be listed as a Cobra Certified Plumber and users will be able to hire them for their services. Plumbers would also have access to all Cobra brochures, catalogues and DIY content so they can provide the best possible service for their clients.
